This website (the “Site”) is owned and operated by Stone Valley Work Services (“Stone Valley,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms of Service and our Privacy Policy, along with any additional terms and conditions that may apply to specific sections of the Site or to products or services provided by Stone Valley.
We reserve the right to update or modify these Terms of Service at any time. Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms.
1. Intellectual Property
All content on the Site, including but not limited to text, images, logos, videos, designs, and product descriptions, are the property of Stone Valley Work Services or its licensors and are protected by copyright and other intellectual property laws. You may not copy, reproduce, modify, distribute, or exploit any content without our express written permission.
You may view and print content from the Site for your own personal, non-commercial use only, provided that you do not remove any copyright or proprietary notices.
2. Use of the Site
You agree to use this Site lawfully and in accordance with these Terms. You must not:
- Engage in any activity that interferes with the performance or security of the Site.
- Attempt to gain unauthorised access to the Site, servers, or data.
- Use the Site to post or transmit any harmful, defamatory, unlawful, or offensive material.
- Use any automated system to access the Site without prior written consent.
3. Product Descriptions & Availability
We make every effort to ensure that the descriptions and images of our products (including stone worktops, quartz surfaces, granite installations, etc.) are accurate and up to date. However, materials may vary slightly in appearance due to natural characteristics, lighting conditions, or batch differences.
All products are subject to availability. We reserve the right to discontinue or change product offerings without notice.
4. Quotations & Orders
Any quote provided by Stone Valley is valid for 30 days from the date of issue unless otherwise stated. All orders are subject to acceptance and availability.
A deposit may be required to confirm an order. We reserve the right to cancel or decline orders for any reason, including errors in pricing or product availability.
5. Delivery & Installation
Delivery and installation timeframes will be agreed upon at the time of order. While we aim to meet all stated timelines, delays may occur due to external factors such as supply chain disruptions or site access issues. We will not be liable for any delays outside our control.
It is the responsibility of the client to ensure that the installation site is accessible, clear, and ready for work. Additional charges may apply if return visits are required.
6. Returns & Cancellations
Due to the custom nature of our worktops and surfaces, cancellations and returns are generally not accepted once materials have been cut or fabrication has begun. In certain circumstances, we may offer partial refunds or credit at our discretion.
If a product is found to be defective upon delivery or installation, please notify us immediately so we can assess and resolve the issue.
7. Limitation of Liability
To the fullest extent permitted by law, Stone Valley Work Services shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site, products, or services. This includes but is not limited to loss of profits, loss of business, or damage to property.
Our liability for any claim arising out of the performance or non-performance of our obligations under these Terms shall not exceed the price paid for the goods or services in question.
8. User-Submitted Content
If you submit reviews, testimonials, images, or other content to Stone Valley (via the Site, social media, email, or otherwise), you grant us a royalty-free, worldwide, irrevocable licence to use, reproduce, and display such content for promotional and marketing purposes.
You affirm that any content submitted is your own or that you have the right to share it.
9. Third-Party Link
This Site may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume any responsibility for their content, products, or services. You access any third-party websites at your own risk.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the UK courts.
11. Contact Us
If you have any questions regarding these Terms, you can contact us via:
Email – info@svws.co.uk